LIST OF CONTENTS
S. No | TOPIC | PAGE |
| Executive summary Preface | 1 2 |
1. | INTRODUCTION…………………………………………. | 3-5 |
| 1.1 Background of the study…………………………. | 3 |
| 1.2 Purpose of the report……………………… | 3 |
| 1.3 Scope of report………………………………... | 4 |
| 1.4 Limitation of report…………………………… | 4 |
| 1.5 Methodology of report…………………………… | 4 |
| 1.6 Scheme of the report…………………………….. | 5 |
2. | HISTORICAL BACKGROUND……………………… | 6-11 |
| 2.1 BANKING………………………………... Definition of bank | 6 |
| 2.2 History of Bank in Pakistan……………………… | 7 |
| 2.3 Establishment of MCB………. | 8 |
| 2.4 Nationalization of MCB. …………… | 8 |
| 2.5 Privatization of MCB | 9 |
2.6 Objectives of MCB…………………………. | 9 | |
| 2.7 Vision of MCB…………………………. 2.8 Mission of MCB…………………………. 2.9 functions of MCB…………………………. | 9 10 10 |
| 2.9 MCB’s Performance today | 11 |
3. | ORGANIZATIONAL STRUCTURE………………… | 12-22 |
| 3.1 Management of MCB………………………. | 12 |
| 3.2 Organizational chart of MCB……………….. | 15 |
| 3.3 Division of MCB……………………………….. | 17 |
| 3.4 Branch Network ………………………… | 21 |
| 3.5 Progress at a Glance……………………………. | 22 |
4. | PRODUCT & SERVICES……………………………… | 23-35 |
| 4.1 Deposits…………………………. | 23 |
| 4.2 Products & services ………… | 24 |
| 4.3 Different types of Accounts……….………… | 32 |
| 4.4 Accounts offered in MCB | 34 |
5. | DEPARTMENTATION…………. | 36-47 |
| 5.1 Cash Department………………… | 36 |
| 5.2 Remittances department………………………... | 37 |
| 5.3 Accounting department ………………………… | 43 |
| 5.4 Clearing department ………………………….. | 44 |
| 5.5 Computer department …………………….. | 44 |
| 5.6 Advance department ……………... | 45 |
| 5.7 Foreign Exchange department ………………... | 47 |
6. | HUMAN RESOURCE MANAGEMENT……………… | 48-53 |
| 6.1 Selection & recruitment policy………………..... | 48 |
| 6.2 Employees training & development program… | 50 |
| 6.3 Promotion…………………………………… | 50 |
| 6.4 Performance appraisal of employees…………. | 51 |
| 6.5 Salaries & wages…………………………… | 52 |
| 6.6 Fringe Benefits…………………………….. | 52 |
| 6.7 Leave Policy…………… | 53 |
| 6.8 Termination…………………….. | 53 |
7. | OPERATIONAL ANALYSIS……………… | 54-69 |
| 7.1 Analysis of Planning in MCB ……………………. | 54 |
| 7.2 Analysis of Organization Structure of MCB ……. | 57 |
| 7.3 Analysis of Financial Operations and Procedures….. | 62 |
| 7.4 Analysis of Personnel Management …………… | 64 |
8. | FINANCIAL ANALYSIS…………………... | 70-94 |
| 8.1 Common size analysis…………………….. | 70 |
| 8.2 Ratio Analysis……………………………….. | 74 |
| 8.3 Critical analysis. …………………………… | 87 |
| 8.4 TOWS Analysis | 91 |
9. | FINDING & RECOMMENDATION……………………. | 100-101 |
10. | IMPLEMENTATION & ACTION PLAN | 102-108 |
9. | BIBLIOGRAPHY…………………………………............. | 109 |
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